Privacy Policy

1. Introduction

Murrieta Tree Experts ("we," "our," or "us") operates the website located at murrietatreeexperts.com (the "Site"). This Privacy Policy describes how we collect, use, and protect information from visitors and customers who interact with our Site. It applies to all users of the Site, including residents of the State of California.

By using this Site, you agree to the collection and use of information in accordance with this policy. If you do not agree with any part of this policy, please do not use our Site.

2. Information We Collect

We collect the following categories of personal information:

a) Information You Provide Directly

When you submit a contact or quote request form on our Site, we collect:

• Full name
• Phone number
• Email address
• Description of the tree service you need

You are not required to provide this information to browse the Site.

b) Information Collected Automatically

When you visit our Site, we automatically collect certain technical information, including:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent on each page
• Referring URL (the page you came from)
• Date and time of your visit

This information is collected through Google Analytics (see Section 4) and standard web server logs.

c) Cookies

Our Site uses cookies — small text files stored on your device. We use:

• Google Analytics cookies (_ga, _gid, _gat): Used to track aggregate usage patterns and improve the Site. These cookies do not identify you personally.
• Session cookies: Temporary cookies that expire when you close your browser. Used for basic Site functionality.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Site may not function properly without cookies.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your quote requests and service inquiries
• To contact you regarding your tree service needs
• To improve the content and usability of our Site
• To analyze website traffic and usage patterns (via Google Analytics)
• To comply with applicable laws and legal obligations

We do not use your personal information for automated decision-making or profiling.

4. Google Analytics

Our Site uses Google Analytics, a web analytics service provided by Google LLC. Google Analytics uses cookies to help us analyze how users interact with the Site. The information generated by the cookie about your use of the Site (including your IP address) is transmitted to and stored by Google on servers in the United States.

Google uses this information to evaluate your use of the Site, compile reports on website activity, and provide other services. Google may also transfer this information to third parties where required by law or where such third parties process the information on Google's behalf.

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on . For more information on Google's privacy practices, visit policies.google.com/privacy .

5. Do We Share Your Information?

We do not sell your personal information. We do not rent or trade your personal information to third parties for their marketing purposes.

We may share your information only in the following limited circumstances:

• Service providers: We use Google Analytics to analyze Site traffic. Google processes data on our behalf subject to their own privacy policies and data processing agreements.
• Legal requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
• Business transfers: If our business is acquired, merged, or sold, your information may be transferred as part of that transaction. We will notify you via a prominent notice on our Site before your information is transferred and becomes subject to a different privacy policy.

6. Your California Privacy Rights (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You have the right to request that we disclose what personal information we have collected about you, the categories of sources from which it was collected, the purpose for collecting it, and whether it has been disclosed or sold to third parties.
• Right to Delete: You have the right to request that we delete personal information we have collected from you, subject to certain exceptions.
• Right to Opt-Out of Sale: We do not sell personal information. This right is therefore not applicable to our Site.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights. We will not deny you services, charge you different prices, or provide a different level of quality of service because you exercised your rights under the CCPA.

California residents also have rights under the California Online Privacy Protection Act (CalOPPA), including the right to know what personally identifiable information is collected and how it is shared.

7. How to Exercise Your Rights

To submit a request to know, delete, or otherwise exercise your privacy rights, please contact us using the information in Section 11 below. We will respond to verifiable consumer requests within 45 days, as required by the CCPA. If we require additional time, we will notify you in writing.

To verify your identity, we may ask you to provide your name, email address, and phone number so we can match it against our records. We will not use this information for any purpose other than verifying your identity and fulfilling your request.

8. Do Not Track

Some browsers offer a "Do Not Track" (DNT) signal that, when enabled, sends a signal to websites requesting that your browsing activity not be tracked. Our Site does not currently respond to DNT signals, as there is no universal standard for how websites should respond to these signals.

9. Children's Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete such information from our records. If you believe your child has provided us with personal information, please contact us immediately.

10. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make changes, we will update the "Effective Date" at the top of this page. We encourage you to review this page periodically for the latest information on our privacy practices.

Your continued use of the Site after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy, wish to exercise your California privacy rights, or want to submit a data request, please contact us at:

Murrieta Tree Experts
Murrieta, CA 92562
Email: info@murrietatreeexperts.com
Phone: (951) 555-0101